We stand by the quality of our products. If you receive a damaged or incorrect item, please follow these steps:

Notify Us: Email us at rawatarvind@yahoo.com within 24 hours of delivery.
Provide Details: Include your order number and clear images of the product received.
Ship Back: Once our team approves your claim, please ship the product back to us within 7 days to receive a replacement.

Please note: This policy applies to damaged or incorrectly shipped items only.

• Order Cancellations: You may cancel your order within 24 hours of placing it, provided it has not yet been shipped. If eligible, a refund will be initiated to your original payment method within 7 business days.
• Contact Our Grievance Officer
  For any unresolved complaints or concerns, you may directly contact our Grievance Officer:
  Mr. Abcd :
  Phone: 91-9897522225

Delivery Timeline: Your order will typically reach you within 5-6 business days. For customers located in Delhi NCR, delivery may be faster.

Stay Updated: Please keep an eye on your email and messages for shipping updates and tracking information. We will notify you promptly if there are any changes or delays.

Haven’t Received Your Order?
If your package does not arrive within the expected timeframe, feel free to:

Email us: customercare@assavorganics.com
Call us: [Insert Customer Care Number]

We are here to ensure a smooth and reliable delivery experience!